AIR COMFORT SYSTEMS
Privacy Policy
Effective Date: August 1, 2026
Air Comfort Systems (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule service, communicate with us, or otherwise interact with our business.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect information including:
Personal Information
- Name
- Mailing address
- Service address
- Email address
- Telephone number
- Payment information
- Equipment information
- Warranty information
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Website usage data
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Schedule appointments
- Provide HVAC services
- Respond to inquiries
- Send appointment reminders
- Process payments
- Register warranties
- Provide estimates
- Improve our website and customer experience
- Detect fraud
- Meet legal obligations
- Send promotions, newsletters, or maintenance reminders (only where permitted)
SMS/Text Messaging Policy
By providing your mobile phone number, you consent to receive text messages from Air Comfort Systems regarding:
- Appointment confirmations
- Appointment reminders
- Technician arrival notifications
- Service updates
- Invoice notifications
- Customer support
Message and data rates may apply.
Message frequency varies.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
Your mobile number will never be sold or shared with third parties for their own marketing purposes.
Email Communications
By providing your email address, you may receive:
- Appointment confirmations
- Invoices
- Maintenance reminders
- Promotions
- Seasonal offers
You may unsubscribe from marketing emails at any time.
Cookies
We use cookies and analytics tools to:
- Improve website performance
- Measure website traffic
- Understand visitor behavior
- Enhance user experience
You may disable cookies through your browser settings.
Third-Party Services
We may share information with trusted providers who assist in operating our business, including:
- Scheduling software
- Payment processors
- Financing providers
- Email and SMS platforms
- Warranty registration services
- Website hosting providers
These companies may only use your information to perform services on our behalf.
Financing Applications
If you apply for financing through a third-party lender, such as Wells Fargo, Synchrony, or another financing partner, your information is governed by that lender’s privacy policy once submitted.
Air Comfort Systems does not determine financing approvals or lending decisions.
Data Security
We use commercially reasonable safeguards to protect customer information. However, no electronic transmission or storage method is completely secure.
Children’s Privacy
Our services are not intended for children under 13 years of age.
Your Rights
You may request to:
- Review your personal information
- Correct inaccurate information
- Request deletion where legally permitted
- Opt-out of marketing communications
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes become effective immediately upon posting.
Contact Information
Air Comfort Systems
Phone:
(512) 909-1235
Email:
sales@aircomfortaustin.com